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Delivery & Returns Information

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Delivery Options


We offer a selection of delivery options to let you select the best option at checkout to suit you!

  • Royal Mail signed for 1st Class: £4.99 (1-2 Days delivery)
  • Royal Mail Signed for 2nd Class: £2.99 (2-3 Days delivery)
  • DPD Next Day Delivery: £8.99 (excluding weekends)
  • FEDEX anywhere in Europe: £25 
  • FEDEX Zone 1: £20 (generally covers countries in North America, South America, Africa, Middle East, the Far East and South East Asia)
  • FEDEX Zone 2: £25 (Rest of the World)

International orders in America, Canada, Europe and Australia will be delivered within 1-3 working days, the rest can vary depending on location from 1-7 working days, import duties can also vary and are not covered by sender. Please note, orders must be placed before 3pm to guarantee next day delivery, excluding weekend delivery, Bank Holidays and Festive periods.  

Returns Information


Need to return or exchange something? Not a problem, we’ve got you covered! 

  • Items can be returned in their original condition within 14 days of receiving the order and must be accompanied by a completed returns form supplied with your order
  • We do not offer free returns, however, we will send out exchanges free of charge
  • We advise that items being returned are tracked as we can not be held liable for items lost in the post
  • Once we receive the returned item, our team will process the refund and aim to do this within 1 week of receiving the parcel
  • Refunds can take up to 5-10 working days to be processed and show into your account
  • We do not issue refunds on underwear or Jewelry if the product is faulty a replacement will be sent out
  • Exchanges only apply for the same item in different colour or size.

Christmas Returns & Cut-Off Dates:

  • All orders made after 1st of December 2024 till 20th December 2024, have until 10th January 2025 to return for a refund/exchange, items need to be returned in original condition. 
  • Orders placed after are subject to our normal returns policy stated above 

Posting Dates in time for Xmas (Order Before 3pm): 

  • 20th December 2024: Tracked 48 (2-3 Working days)
  • 21st December 2024: Tracked 24 (1-2 Working days)
  • 23rd December 2024: Next Day Delivery Guranteed if ordered before 3pm 

Returns Address

HisColumn Clothing Ltd
Unit 30, Trafalgar Business Centre
77-87 River Road
Barking
Essex
IG11 0JU
 

Our returns and exchange policy does not affect your statutory rights